What are your delivery times?
The time it takes to deliver an item varies depending on the product and is indicted under the listed information for each individual product. Since we work with such a large number small, individual workshops, Design Mob cannot be held responsible for any delays due to production or shipping. However, Design Mob with keep you informed of any possible delays if they should occur. There is also the possibility of changes in the delivery schedule during holidays.
Do you ship large items, like furniture, worldwide?
We do ship large items. However, any large items shipped outside of the peninsula of Spain will carry additional shipping costs.
I live outside the European Union. How can I find out how much it will cost me in shipping duties and taxes?
Design Mob is not responsible for any shipping duties or taxes. In order to give you and idea of what might be the final cost, you can consult this here
Do you have a showroom?
For the moment, Design Mob is relies only on its e-shop for display and sales.
Can I return something, even a piece of furniture, if I change my mind?
Yes, you have 30 days to return any product for any reason. Please click here if you want to make a return. You may return any product except one that was made to measure. However, you will be responsible for the cost of shipping the product.
More than 30 days have passed since my purchase but I ́d like to return it.
Please contact us here.
Can I order a product made to my own measurements or specifications?
In most cases, we would be happy to make any product to your unique specifications. However, each product and each maker is different so we would ask you to send us an email with the name of the product, color, finish and desired measurements or other specifications and we will respond as soon as possible.
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